Shipping & Payment Info

Shipping & Payment Info

Shipping & Delivery

When will I get my order?

Usually, it takes 7–10 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

• USA: 3–5 business days

• Europe: 6–8 business days

• Australia: 2–14 business days

• Japan: 4–8 business days

• International: 10–20 business days

Where will my order ship from?

The V-Clip Accessory is shipped from our office/warehouse in Los Angeles, California, USA. For our Merch we work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country, so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address.

• Ask your local post office if they have your package.

• Stop by your neighbors in case the courier left the package with them.

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at contact@TheVClip.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

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Orders

How are your products made?

The V-Clip accessory is designed and assembled in Los Angeles California. For our merchandise we work with a fabricate-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at contact@TheVClip.com.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at contact@TheVClip.com within a week’s time with:

• Photos of the damaged product.

• Your order number.

• Any other details you may have about your order.

We’ll get back to you with a resolution as soon as possible!

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Payment Policy

This Payment Policy (“Policy”) outlines the terms and conditions related to payments for products and services offered by The V-Clip, LLC (“we,” “us,” or “our”) through the website thevclip.com (“Site”). By making a purchase on our Site, you agree to comply with the terms outlined in this Policy. Please read this Policy carefully before making a purchase.

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1. Payment Methods

We accept the following payment methods for purchases:

• Credit and debit cards (Visa, MasterCard, American Express, etc.).

• Other methods as specified during the checkout process.

2. Currency

All transactions are processed in US Currency, unless otherwise specified during the checkout process.

3. Payment Processing

Payments are processed securely through third-party payment gateways. We do not store your payment information on our servers.

4. Order Confirmation

After placing an order, you will receive an email confirming your order details. This confirmation does not guarantee acceptance of your order. Orders are subject to review and verification.

5. Pricing and Taxes

Product prices are listed in US Currency and are exclusive of applicable taxes, unless otherwise stated. Taxes and additional charges may be applied based on your location and the nature of the purchase.

6. Refunds and Returns

Please refer to our Refund and Return Policy for information regarding refunds, returns, and exchanges.

7. Payment Disputes

If you believe there is an error in your payment or transaction, please contact us at contact@TheVClip.com as soon as possible to resolve the issue.

8. Changes to Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Payment Policy, please contact us at:

The V-Clip, LLC

Email: contact@TheVClip.com